In today’s world, safety and convenience are paramount, especially when it comes to customer interactions. Liberrex offers a modern solution that empowers walk-in customers to join the queue seamlessly upon arrival at your branch. By simply scanning a QR code placed outside the branch or on a kiosk, customers can instantly access a list of services on their mobile phones. They can then select the service they need and check-in directly through their phones, bypassing the need for any physical touchpoints.
This contactless experience ensures that customers can enter the virtual queue without coming into contact with potentially contaminated surfaces, significantly reducing the risk of exposure to harmful viruses and bacteria. With health and hygiene at the forefront of every business operation, this touchless check-in process provides peace of mind for both customers and staff.
Exposed surfaces, a huge hygiene and safety risk
Traditional queue management systems often rely on touchscreen kiosks or ticketing machines. However, these machines present significant health risks as they are high-contact surfaces. With dozens of customers using the same device daily, the potential for virus transmission increases. Touchscreens are breeding grounds for germs, and the constant physical interaction can spread contaminants between customers, creating an unsafe environment.
These exposed surfaces are a substantial hygiene risk, especially in high-traffic areas. The more customers touch the same surface, the higher the chance of cross-contamination, posing serious health concerns. This becomes even more critical in the context of the ongoing COVID-19 pandemic, where the transmission of viruses through shared surfaces is a primary concern.
Financial Risk: The Cost of Inaction
In addition to the health risks, failing to prioritize customer safety can also result in significant financial consequences for your business. An infected employee, for instance, may be forced to take sick leave, leading to reduced productivity and potential service disruptions. Furthermore, in the event of an outbreak within your business, you could face the closure of your operations for at least 14 days, which could lead to substantial revenue loss.
The rapid spread of COVID-19 means that the risk of multiple employees becoming infected is high, which could ultimately result in a complete shutdown of your business. In these challenging times, preventing the spread of illness is not just a moral obligation; it is a financial necessity.
Touchless – Another Layer to Strengthen Your Security and Safety Measures
The safety and well-being of your customers and staff should always be a top priority. By implementing a touchless check-in solution as part of your queue management system, you can drastically reduce the risk of virus transmission within your venue.
Liberrex’s touchless check-in process, which uses QR codes and smartphones, helps eliminate the need for physical contact with shared devices. By encouraging customers to use their personal mobile phones instead of communal touchscreens, you effectively minimize the number of people touching the same surface, reducing the risk of exposure by up to 70%.
This added layer of security not only contributes to a safer environment but also builds trust with your customers, who will appreciate the extra effort to protect their health. By adopting touchless technology, you demonstrate a commitment to safety and hygiene, reassuring your clients that their well-being is your priority.
The Future of Safe Customer Experiences
As the world adapts to new health protocols and heightened safety standards, businesses must embrace technologies that allow for safer, more hygienic customer experiences. Liberrex’s touchless check-in solution offers a forward-thinking approach to managing customer flow while minimizing the risks associated with physical touchpoints.
By integrating touchless check-in into your queue management system, you not only enhance customer safety but also streamline operations, making the experience more efficient and convenient for everyone.
In today’s environment, businesses must act proactively to safeguard both their staff and their customers. With Liberrex, you can take a crucial step towards creating a safer, more efficient, and customer-friendly service environment.