In today’s competitive market, businesses must find ways to stand out, and one of the most impactful strategies is focusing on customer experience (CX). Customer experience is the total perception a customer has of your brand, based on every interaction they have with your company. In an era where customers have more options than ever,...
L’une des principales leçons que la crise du covid-19 nous a enseignées est que pour survivre, nous devons faire d’ avantage confiance à la technologie. Aujourd’hui, la situation critique en Tunisie attire l’attention des médecins sur l’une des questions les plus importantes liées au parcours du patient. En particulier la gestion traditionnelle “gestion des files...
One major lesson the covid-19 crisis taught us these years, is that to survive, we have to trust technology more. Today the critical situation in Tunisia draws attention to one of the most important issues related to the patient journey in particular, “traditional queue management” in hospitals, clinics, etc… Nowadays Traditional queuing methods represent an...
Waiting in line or inside a waiting room? It is the worst experience you can deliver to your customer. It is always the result of using traditional queue management systems or booking systems. We have no doubt that you do care about your customer experience. You are doing your best to keep them happy and...