One major lesson the covid-19 crisis taught us these years, is that to survive, we have to trust technology more. Today the critical situation in Tunisia draws attention to one of the most important issues related to the patient journey in particular, “traditional queue management” in hospitals, clinics, etc… Nowadays Traditional queuing methods represent an...
Waiting in line or inside a waiting room? It is the worst experience you can deliver to your customer. It is always the result of using traditional queue management systems or booking systems. We have no doubt that you do care about your customer experience. You are doing your best to keep them happy and...
Empower walk-in customers to join the queue once they arrive to your branch, by scanning a QR code that is fixed outside the branch or on the kiosk. A list of all your services will instantly appear on your customers’ mobile phones, enabling them to select the service they want and check-in though their mobiles. This...
Liberrex, is specialised in the development and distribution of customer flow management solutions. Our company summarises in six steps the keys to providing the best customer experience. Step 1: Before arrival The CFM app can begin before customers visit the business, bank, hospital, or utility center. For example, by booking an appointment or a place...
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