Sound & Safe – Touchless Check-In experience with QR Code scanning
Empower walk-in customers to join the queue once they arrive to your branch, by scanning a QR code that is fixed outside the branch or on the kiosk. A list of all your services will instantly appear on your customers’ mobile phones, enabling them to select the service they want and check-in though their mobiles. This...
Manage your customer flow in time of crisis
Liberrex, is specialised in the development and distribution of customer flow management solutions. Our company summarises in six steps the keys to providing the best customer experience. Step 1: Before arrival The CFM app can begin before customers visit the business, bank, hospital, or utility center. For example, by booking an appointment or a place...
How Liberrex is a helping a busy barbershop in London
In January 2020, we onboarded our first client called the Privilege Salon. A busy barbershop based in Edgware Road, London. Our client had a very chaotic waiting room and very frustrated customers. We approached him and introduced Liberrex as a the best option for their business to increase productivity and customer satisfaction.
101 – Customer Flow Management
The waiting line or queue management is a critical part of service industry. It deals with issue of treatment of customers in sense reduce wait time and improvement of service. Queue management deals with cases where the customer arrival is random; therefore, service rendered to them is also random.