In today’s competitive market, businesses must find ways to stand out, and one of the most impactful strategies is focusing on customer experience (CX). Customer experience is the total perception…
The COVID-19 crisis taught us one major lesson: technology is essential for survival and adaptability in challenging times. In Tunisia and around the world, the importance of digital transformation in…
Waiting in line or inside a waiting room? It is the worst experience you can deliver to your customer. It is always the result of using traditional queue management systems…
In today’s world, safety and convenience are paramount, especially when it comes to customer interactions. Liberrex offers a modern solution that empowers walk-in customers to join the queue seamlessly upon…
Liberrex, is specialised in the development and distribution of customer flow management solutions. Our company summarises in six steps the keys to providing the best customer experience. Step 1: Before…
In January 2020, we onboarded our first client called the Privilege Salon. A busy barbershop based in Edgware Road, London. Our client had a very chaotic waiting room and very…
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